We accept images in PNG, JPG, or SVG and 3D files in STL and OBJ. If you're unsure if your file is compatible, send us a message and we'll help you check it.

The production of custom products usually takes 3 to 5 business days. To this, you must add the shipping time according to your location. We will notify you by email when your order is ready for shipping.

You can request changes within the first 24 hours of placing your order. After that time, the product may already be in production and we cannot guarantee that we will be able to modify it.

Yes, we ship to several countries. Shipping costs and times are calculated at checkout based on your address.

We want you to be 100% satisfied. If you receive a damaged product or one with a personalization error, contact us within 7 days and we will replace it free of charge.